Frequently Asked Questions About Kids’ Printable Games

If you have questions or run into any issues with our printable games and activities for kids, take a moment to check out our Frequently Asked Questions (FAQ) page! You’ll find answers to the most common questions about downloading, printing, and organizing our games. Whether you’re planning a birthday party or simply looking for a fun activity, we’re here to help make your experience as smooth and enjoyable as possible!ble!

1- Downloading and Accessing Files

How can I download the game after purchase?

You will receive your treasure hunt as a downloadable PDF file. Once your purchase is complete, you can access the download link directly from your account dashboard (if you created an account) or through an email sent to you automatically. Simply click the link, and the PDF file will download to your computer’s “Downloads” folder.

Please note that no physical items will be shipped; everything is done online for instant access after payment.

When will I receive my purchase?

If you pay by credit card or PayPal, the download link will be available immediately after your payment is confirmed.

I didn’t receive the download link. What should I do?

If you don’t see the download link, first check your junk email folder. Also, make sure the email address you provided during checkout is correct and free of typos. If the problem persists, contact us at contact@treasurehunt4kids.com, and we’ll assist you as soon as possible.

Why can’t I download my game?

If you’re having trouble downloading your treasure hunt, there could be several reasons. Make sure you have a stable internet connection and that your Adobe Reader software is up to date. Most issues with opening or printing the file are due to outdated PDF readers. You can update your software by following this link: https://get.adobe.com/reader/

If the problem continues, try downloading the file on a different device or contact us at contact@treasurehunt4kids.com for assistance.

How long do I have to download the files after purchase?

You have 30 days to download the game as many times as you like. After this period, the download link will expire, but you can contact us to re-send the file for up to one year, provided the game version has not been updated. Please note that your purchase only includes the version of the game available at the time of purchase. We recommend saving the file on your device if you plan to reuse it later.

2- Reading or Printing Issues

My game isn’t printing correctly. How can I fix this?

If your game isn’t printing properly, first check that your Adobe Acrobat Reader software is up to date. You can download the latest version here: http://get.adobe.com/reader/. Make sure your print settings are set to “Actual size” or “Fit to page.” If the issue persists, try printing from another device or contact us for assistance.

What type of paper is recommended for printing the games?

Standard paper, such as 20lb (80gsm) or 24lb (90gsm), works well for printing the games. If you’d like a sturdier finish for certain pages, like certificates, you can use slightly thicker paper, but it’s not mandatory.

Can I print the games in black and white?

We recommend printing the games in color since some puzzles and decorative elements rely on colored visuals to be solved. Printing in black and white might make certain parts of the game less clear and less engaging.

How many pages do I need to print for each game?

You don’t need to print every page. Only print the essential pages, like the 10 puzzles, the tracking sheet, and optional certificates for each child. Instructional pages can be viewed on your screen to save paper and ink.

What should I do if my printer cuts off parts of the file?

If your printer cuts off parts of the file, make sure your Adobe Acrobat Reader software is up to date. In your print settings, choose “Fit to page” or “Scale to paper size” to ensure all content prints correctly. If the issue continues, try using a different device or contact us for help.

3- Game Setup and Preparation

How do I set up my game?

Setting up your treasure hunt, mystery, or escape room is easy! Simply print the necessary pages and follow the step-by-step instructions provided in the PDF file. Each game includes detailed guides to help you: prepare hiding spots, organize the game path, and manage one or more teams depending on the children’s ages. You’ll also find ideas for hiding spots, a tracking sheet to log locations and validate progress, and the game rules. Everything is designed to make setup simple and quick, so you can create a memorable adventure in just about 20 minutes!

What supplies are needed for the games?

To organize a treasure hunt, mystery, or escape room, you’ll only need a color printer, scissors, glue, tape, markers, and pencils. Some games may require additional items, like a balloon or small plastic pieces, but these are common household items you likely already have. No extra purchases are necessary, and the instructions provide tips for adapting if needed.

I don’t have all the answers to the puzzles. What should I do?

All the answers to the puzzles are included in the tracking sheet within the file. Some answers that require extra explanation or don’t fit in the table are detailed at the end of the file. If you see “answer at the end of the file” in the tracking sheet, that means the full explanation is provided there.

Do the games include instructions for parents?

Yes, each game includes detailed instructions designed specifically for parents. These provide practical tips for preparing the treasure hunt, mystery, or escape room, along with advice for adapting the game based on the children’s ages. The step-by-step guides cover everything from setting up hiding spots to managing teams, ensuring the game is easy and fun to organize.

How long does it take to prepare the game?

It takes about 20 minutes to prepare the game. The PDF files are designed for quick and simple setup: just print the necessary pages, prepare a few hiding spots, and follow the included instructions. Everything is made to help you set up an exciting adventure for the kids with minimal hassle.

Are the games easy to organize for multiple teams?

Yes, our games are easy to organize for one or multiple teams. The PDF file includes all the instructions you need to manage multiple teams, along with practical tips for adapting the game based on the number of participants.

Can the games be played indoors and outdoors?

Yes, our games can be played both indoors and outdoors. They are flexible and adaptable to any space since parents choose the hiding spots based on their environment. The PDF file includes ideas for hiding spots to inspire you, whether you’re playing indoors or outdoors, ensuring the adventure is perfect no matter the location.

4- Products and Recommended Ages

Can these games be played as a family?

Yes, our games are perfect for family play! They can be enjoyed solo, with siblings, in groups, or with parents. Whether it’s for a birthday party, a relaxing family moment, or holidays like Christmas, Easter, or Halloween, these games provide a fun and interactive activity for all ages, making them ideal for quality family time.

What’s the difference between a treasure hunt, a mystery, and an escape room?

The difference lies in the game’s objective, although all are based on solving puzzles and following a storyline:

• Treasure Hunt: The goal is to find a treasure at the end of the game. Parents prepare a treasure chest filled with candy or small gifts.
• Mystery: The goal is to solve a case and find the culprit. Kids use an investigation sheet and eliminate suspects as they uncover clues, though some games may have a unique approach.
• Escape Room: The goal is to complete a mission, often within a set time, and sometimes to “escape” from a virtual location.

What age group is each game designed for?

To select the right game, refer to the suggested age levels provided for each product. It’s especially helpful to consider the child’s school grade rather than their exact age.

• Ages 4-5: For children in preschool or kindergarten (Pre-K and K levels).
• Ages 6-7: Suitable for first and second graders (Grades 1-2).
• Ages 8+: Perfect for kids in third grade and up (Grade 3+).
• Ages 10+ (Escape Rooms only): Designed for older children in fifth grade and above (Grade 5+).

5- General Product Information

What’s included in the game’s PDF file?

Each game PDF contains everything you need to prepare and organize the activity with ease. Inside, you’ll find detailed instructions for setup, a list of hiding spot ideas (for both indoors and outdoors), and a tracking sheet to record chosen locations and monitor team progress.

For mystery games, an investigation sheet is also included. Each game starts with an introductory story, followed by around 10 puzzles to keep kids engaged. The file ends with the grand finale of the adventure and printable certificates for each participant, creating an immersive and memorable experience.

How many puzzles are included in a game?

Each game includes 10 puzzles, except for the USA-themed treasure hunt, which features 11 puzzles.

How does the Advent Calendar with puzzles work?

The Advent Calendar with puzzles provides your child with a daily adventure leading up to Christmas. Each day, they’ll receive a new puzzle to solve. Solving the puzzle will lead them to a specific spot in the house where they’ll discover a chocolate (not included) and a clue to stick onto the calendar. These clues build up over the 24 days, culminating in a big Christmas adventure. It’s a fun and educational way to count down to Christmas!

What kind of illustrations are included in the themed coloring books?

The themed coloring books feature detailed, original illustrations designed to captivate children’s attention. Each page includes a unique drawing related to the chosen theme, allowing kids to unleash their creativity while exploring fascinating characters and settings.

What are the party kits used for?

Party kits are the perfect addition to treasure hunts, bringing a festive and cohesive touch to the game’s theme. They include invitations, labels, place cards, goodie bags, photo booth props, bookmarks, and banners. Everything is coordinated with the game’s theme, creating an immersive atmosphere for children and their guests, ensuring an unforgettable birthday party experience.

6- Customer Support and Purchase Policy

How can I request a refund?

Downloaded digital products are non-refundable. However, if you encounter an issue, such as selecting the wrong age group or placing an incorrect order, don’t hesitate to contact me by email. I will do my best to assist you and find a solution.

What payment methods do you accept?

We accept multiple payment methods, including credit cards and PayPal. Payments made via credit card or PayPal provide immediate access to the download link.

Is payment secure on your website?

Yes, all payments on our website are completely secure. We use advanced security protocols to protect your payment information and ensure a safe and trustworthy transaction. You can shop with confidence.

How can I contact you for assistance?

You can reach me by email at contact@treasurehunt4kids.com for any questions or assistance. I usually respond very quickly to provide the best possible service and help you enjoy your game experience to the fullest.